How to Submit a Windshield Claim with Farmers Insurance Group

Navigating the process of filing an insurance claim for windshield replacement can often seem daunting. For residents of the Denver Metro area, understanding the specifics when dealing with Farmers Insurance Group can make the process smoother and more efficient. This article will guide you through each step of submitting a windshield replacement claim online with Farmers Insurance, including how to prepare, what documentation you need, and how to follow up on your claim.

Preparing to File Your Claim

Before initiating the claim process, it’s important to gather all necessary information and documents. This includes your insurance policy number, the date and time of the incident leading to the windshield damage, and any relevant photographs of the damage. Additionally, having your vehicle identification number (VIN) and a brief description of how the damage occurred will streamline the process.

Step-by-Step Guide to Filing Online

Filing your windshield replacement claim online with Farmers Insurance is designed to be a straightforward process. Here’s a step-by-step guide to help you through the online submission:

Auto Glass Claims | Farmers Insurance

  1. Visit the Official Farmers Insurance Website: Start by navigating to the Farmers Insurance Group website.
  2. Access the Claims Section: Locate the claims section on the website. This is typically found in the main menu under ‘Claims’ or directly at a dedicated URL.
  3. Select ‘File a Claim’: Choose the option to file a claim related to auto glass services.
  4. Enter Your Policy Information: Input your policy number and personal identification details to log in securely.
  5. Detail the Incident: Provide a detailed account of the incident, including the date, time, and circumstances of the damage.
  6. Upload Supporting Documents: Attach any photos of the damaged windshield and other relevant documentation.
  7. Review and Submit Your Claim: Before submitting, review all the information for accuracy. Once confirmed, submit your claim.

What Happens After You File a Claim?

After your claim submission, Farmers Insurance will typically contact you to confirm receipt of your claim and inform you of the next steps. This may involve:

  • Claim Assessment: An adjuster may be assigned to assess the damage either virtually or in person.
  • Approval Process: Once the claim is assessed, Farmers will determine if your policy covers the damages and to what extent.
  • Repair Coordination: If approved, Farmers Insurance will coordinate with a local auto glass service provider in Denver to handle the replacement.

Choosing a Windshield Replacement Service in Denver

When selecting a service provider for windshield replacement in Denver, consider the following:

  • Quality of Service: Look for providers with high ratings and positive reviews.
  • Insurance Compatibility: Ensure the service provider is approved by Farmers Insurance Group to avoid out-of-pocket expenses.
  • Warranty and Service Guarantees: Check if the provider offers a warranty on the replacement and any service guarantees.

Filing a windshield replacement claim with Farmers Insurance Group online is a streamlined process designed to be as hassle-free as possible. By following the outlined steps and preparing adequately, Denver Metro area residents can efficiently manage their auto glass service needs. Remember to use only approved service providers to ensure the quality of the replacement and maintain alignment with insurance policy terms.


How long does it take to process a windshield replacement claim with Farmers?

Processing times can vary, but typically, it takes a few days to assess the claim and approve the replacement.

Will filing a windshield claim affect my premium?

Windshield claims generally do not impact your insurance premiums, especially if they are no-fault claims like those involving glass damage.

Can I choose my own auto glass repair shop for the windshield replacement?

Yes, you can choose your own repair shop. However, to ensure that the repair is covered by your insurance, it’s advisable to select a shop that is pre-approved or recommended by Farmers Insurance Group.

Is there a deductible for windshield replacement claims?

Whether you have to pay a deductible will depend on the type of coverage you have and the specifics of your policy. Some policies may have a separate glass deductible which is often lower than the comprehensive deductible. It’s best to review your policy or speak to your insurance agent to understand your deductible obligations.